![My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG](https://external-preview.redd.it/j-TJFdhNGSMcePMfi4ERx80Iao-I5WhNsaKjtGkaXm8.jpg?auto=webp&s=8af676b74de719c8f1c5bdb749ccfe15e80a7fff)
My "secure" conversation with Logitech Support somehow ended up in another customer's inbox : r/LogitechG
![created a support ticket 2 months ago, got an automated response and not a single human seemed to have layed eyes on it since. is that considered normal at logitech? : r/LogitechG created a support ticket 2 months ago, got an automated response and not a single human seemed to have layed eyes on it since. is that considered normal at logitech? : r/LogitechG](https://external-preview.redd.it/D5_JeKIMIbEJaAM8_YPnhVIvyFW79Qcb3P9lW097_QE.png?auto=webp&s=62c8a2d82037934740cccc240f6526bf3e384c96)
created a support ticket 2 months ago, got an automated response and not a single human seemed to have layed eyes on it since. is that considered normal at logitech? : r/LogitechG
![Logitech Support doesn't respond to a loyal customer? WTF is this? [Kind of rant] - General Discussion - Linus Tech Tips Logitech Support doesn't respond to a loyal customer? WTF is this? [Kind of rant] - General Discussion - Linus Tech Tips](https://pbs-prod.linustechtips.com/monthly_2020_04/2009888810_ATlogo2.thumb.jpg.a888dbc8dfaa54740418df802585c120.jpg)
Logitech Support doesn't respond to a loyal customer? WTF is this? [Kind of rant] - General Discussion - Linus Tech Tips
![My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. This is the response I got : r/logitech My Logitech mouse started having problems, so I contacted customer support. They requested video proof, the ticket number, and the serial number on the tag in a video, which I gave them. This is the response I got : r/logitech](https://preview.redd.it/my-logitech-mouse-started-having-problems-so-i-contacted-v0-ux0fbctndkg81.jpg?auto=webp&s=03178a63b42d82251d885c158c4a14e65a37c285)